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Privacy Policy

Your privacy matters to us. Here’s a plain-English explanation of what we collect on this website and why.

Effective date: July 3, 2026

OnPoint Computer Solutions (“we,” “us,” or “our”) is a locally owned managed IT provider serving Las Cruces and Southern New Mexico. We believe technology — and the way businesses handle your information — should be honest and easy to understand. This Privacy Policy explains, in plain language, what information we collect when you visit onpointlc.com, how we use it, and the choices you have. By using our website, you agree to the practices described here.

The short version

We don’t sell your personal information. We collect a small amount of technical data to keep our site running well and to understand how visitors use it, and we use trusted web analytics tools to do that. If you contact us, we’ll use your details only to respond to you. That’s it.

Information we collect

Information you give us

You can browse our site without telling us who you are. If you choose to reach out — for example, by filling out our contact form, requesting a call, emailing us, or calling — we’ll collect the information you provide, such as your name, business name, email address, phone number, and whatever you include in your message. We use this only to respond to your request and provide the service you asked about.

Information collected automatically

Like almost every website, we automatically collect some technical information when you visit, using cookies and similar technologies. This may include your IP address, browser type and settings, device type and operating system, the pages you view, the links you click, how long you stay on each page, and the website or search that referred you to us. This information helps us keep the site secure, measure how it’s performing, and make it better.

Cookies and web analytics tools

A cookie is a small text file stored in your browser that helps websites remember your visit. We use cookies and similar technologies for a few simple purposes: to make the site work properly, to remember basic preferences, and to gather anonymous statistics about how the site is used.

To understand and improve our website’s performance, we use reputable third-party web analytics services, which may include:

  • Google Analytics — a web analytics service provided by Google that helps us see how visitors find and use our site (such as which pages are most popular and how people navigate). Google Analytics uses cookies and collects information like your IP address and browsing activity in an aggregated, non-personal way. Learn more in Google’s Privacy Policy and How Google uses information from sites that use its services.
  • Microsoft / Bing tools — we may use Microsoft services such as Microsoft Clarity and Bing Webmaster Tools to measure site performance and search visibility. These services capture usage data (such as pages viewed and general interaction patterns) to help us improve the site. Learn more in the Microsoft Privacy Statement.

These analytics providers process the data they collect according to their own privacy policies. We use the information they give us in aggregate — to see trends and improve the site — not to personally identify individual visitors.

How we use your information

  • To respond to your questions and provide the services you request
  • To operate, secure, and maintain our website
  • To measure site performance and understand how visitors use our pages
  • To improve our content, services, and overall user experience
  • To comply with applicable laws and protect our rights and visitors

We do not sell or rent your personal information, and we do not use it for automated decision-making.

How we share information

We only share information in limited, common-sense situations:

  • Service providers — trusted partners (such as our analytics and website-hosting providers) who process data on our behalf to keep the site running and measured
  • Legal requirements — when we’re required to comply with the law or a valid legal request
  • Business transfers — in the unlikely event of a merger, acquisition, or sale of our business assets

Your choices

You’re in control of your data. Here are your options:

  • Manage cookies — most browsers let you block or delete cookies in their settings. Disabling cookies may affect how some parts of the site work.
  • Opt out of Google Analytics — you can install the Google Analytics Opt-Out Browser Add-on to prevent your data from being used by Google Analytics.
  • Unsubscribe — if you ever receive email from us, you can opt out using the unsubscribe link in that message.

Data security

As an IT and cybersecurity company, protecting information is what we do. We use reasonable technical, administrative, and physical safeguards to protect the information collected through our site. That said, no method of transmission or storage is 100% secure, so we can’t guarantee absolute security.

Links to other websites

Our site may link to third-party websites we don’t control. We’re not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.

Children’s privacy

Our website is intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we’ll delete it.

Your privacy rights

Depending on where you live, you may have rights to access, correct, or delete the personal information we hold about you, or to opt out of certain data uses. We’re happy to honor reasonable requests consistent with applicable law — just reach out using the contact details below.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we’ll revise the “Effective date” at the top of this page. We encourage you to review it periodically.

Contact us

Have a question about this policy or your information? We’re local and happy to help.

OnPoint Computer Solutions
825 Spruce Ave
Las Cruces, NM 88001
Phone: (575) 222-4900
Email: info@onpointlc.com

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